Spin Casino is an online casino operator available in Kenya that offers a large catalog of slot machines, table games, live casino and live shows developed by the best gaming providers on the market.
Information:
- Name: Spin Casino
- Website: spincasino.com
- Founded: 1999
- License: Malta Gambling Authority (MGA), Kanawake Gambling Commission
- Compatibility: Android, iPhone, Windows Phone
- Security: SSL and eCOGRA encryption
- Language: English
- Payment Methods: Credit card, debit card, Skrill, Neteller
Software and User Experience
- Software providers: Spin Casino partners with some of the leading software providers in the online gambling industry to ensure a high-quality gaming experience. The platform primarily features games from Microgaming, a renowned software developer known for its top-notch graphics, engaging gameplay, and innovative game designs. Spin Casino also offers games from other reputable providers such as NetEnt and Evolution Gaming, particularly in its live casino section.
- Mobile compatibility: Spin Casino recognizes the growing trend of mobile gaming and has optimized its platform for use on smartphones and tablets. The casino offers a mobile-responsive website and a dedicated app for iOS and Android devices, ensuring a seamless gaming experience across various devices. The mobile platform maintains the same features, game selection, and functionality as the desktop version, allowing players to enjoy their favorite games on the go.
- Website design and navigation: The Spin Casino website boasts a visually appealing and user-friendly design, making it easy for players to navigate and find their desired games. The website features intuitive menus and a search function, enabling players to quickly access specific games or gaming categories. The platform also offers a comprehensive FAQ section and detailed information on various aspects of the casino, such as bonuses, banking, and responsible gaming.
- Security and safety measures: Spin Casino takes the security and safety of its players seriously, implementing several measures to ensure a protected gaming environment. The platform utilizes advanced SSL encryption technology to safeguard players’ personal and financial information. Additionally, Spin Casino is committed to fair gaming practices, with its games independently tested and certified by eCOGRA. The casino also offers various responsible gaming tools, such as self-exclusion and deposit limits, to help players maintain control over their gambling activities.
Registration
To create an account at the online casino, you simply need to click “Sign Up” and fill out the form that appears on the screen, where you will be asked to enter the following information:
- First and last name
- Password and username
- Cell phone number
- Home address
- Payment currency
Documents required to create an account at Spin Casino
You won’t need to enter any additional details other than those already mentioned to create an account, but keep in mind that the online casino will request the following documentation from you if you intend to make a deposit or withdraw funds from their platform:
- A photo of your ID card
- Personal account/card details to confirm that the identity of the card holder and account holder are matched
Responsible Gaming
Spin Casino is committed to promoting responsible gaming and has implemented various measures to prevent problem gambling. These measures include:
- Age verification: Ensuring that only players above the legal gambling age can register and play.
- Player education: Providing information and tips on responsible gaming on their website.
- Reality checks: Offering players the option to receive regular notifications about their playing time and spending.
To help players maintain control over their gambling activities, Spin Casino offers several self-help tools, such as:
- Self-exclusion: Players can request a temporary or permanent self-exclusion from the casino.
- Deposit limits: Players can set daily, weekly, or monthly limits on their deposits to manage their spending.
- Time-outs: Players can take a short break from the casino by temporarily disabling their account for a specific period.
Spin Casino recognizes the importance of providing support and resources for players who may be struggling with gambling issues. They offer:
- Links to external organizations: Spin Casino provides contact information and links to reputable organizations, such as Gamblers Anonymous and Gambling Therapy, that offer support and counseling services.
- Assistance from customer support: The casino’s customer support team is trained to recognize signs of problem gambling and provide guidance on available resources and self-help tools.
- Collaboration with regulatory bodies: Spin Casino works closely with regulatory authorities to ensure compliance with responsible gaming practices and guidelines.
Licensing and regulation
Spin Casino is licensed and regulated by the Malta Gaming Authority (MGA) and the Kahnawake Gaming Commission, two of the most respected regulatory bodies in the industry. While Spin Casino is not specifically licensed by the BCLB, its licenses from the MGA and Kahnawake Gaming Commission permit it to offer its services to players in Kenya. The platform is also certified by eCOGRA, an independent testing agency, which guarantees that Spin Casino’s games are fair, and its operations are transparent and secure. This combination of licenses and certifications ensures that Kenyan players can enjoy a safe and fair gaming experience at Spin Casino.
Banking Options
| Deposit methods | Withdrawal methods | Currencies accepted | Processing time and fees |
| Credit and debit cards (Visa, Mastercard) | Cryptocurrencies (Bitcoin, Ethereum) | Cryptocurrencies (Bitcoin, Ethereum) | Cryptocurrencies (Bitcoin, Ethereum) |
| E-wallets (Skrill, Neteller, ecoPayz) | Credit and debit cards (Visa, Mastercard) | Kenyan Shilling (KES) | Deposit processing time: Instant (except for bank transfers) |
| Bank transfers | E-wallets (Skrill, Neteller, ecoPayz) | US Dollar (USD) | Withdrawal processing time: 24-72 hours (e-wallets), 3-7 days (credit/debit cards and bank transfers) |
| Mobile payment options (M-Pesa, Airtel Money) | Bank transfers | Euro (EUR) | Fees: No fees for most deposit and withdrawal methods (check with payment provider for exceptions) |
| Prepaid cards (Paysafecard) | Mobile payment options (M-Pesa, Airtel Money) | British Pound (GBP) |
New Player Bonus
At Spin Casino, a substantial new player bonus is available to welcome newcomers and help them commence their gaming experience with excitement. This bonus usually includes a matched deposit bonus distributed over the first few deposits a new player makes, often accompanied by extra spins on selected slot games. As the details of the new player bonus might change from time to time, players should refer to the casino’s promotions page for the most recent information.
Regular Promotions
Spin Casino also presents a variety of regular promotions and special offers for its existing players. These promotions may encompass reload bonuses, cashback deals, complimentary spins, and specific game or event-linked promotions.
Exclusive Club and Loyalty Schemes
Spin Casino appreciates its dedicated players and rewards them through its exclusive club and loyalty schemes. The loyalty program enables players to collect points for every real-money bet they place. As these points accumulate, they can be exchanged for bonus credits or other rewards. As players advance through the loyalty tiers, they gain access to additional benefits, such as exclusive bonuses, expedited withdrawal times, and personalized customer support.
The exclusive club at Spin Casino is invitation-only, catering to high-rollers and consistent players. Members of this club enjoy a range of unique perks, including tailored bonuses, invitations to special events, and a dedicated account manager. These programs aim to enrich the gaming experience for devoted players and offer further incentives to continue playing at Spin Casino.
Mobile version
Spin Casino has an app designed for all types of cell phones . You can find it in the mobile app store or contact support for help finding the app.
In addition, the Spin Casino platform is optimized for use via the web version on any device.
Customer Support
Contact methods: Spin Casino offers various contact methods to address the needs and concerns of its players. These methods include:
- Live chat: Available 24/7 for instant assistance.
- Email: Players can send an email for a response within 24 hours.
- Telephone: Phone support is provided during specific operating hours, usually between 9 am and 5 pm local time.
Pros
- Extensive game selection from top software providers.
- Generous welcome bonus and ongoing promotions.
- Mobile compatibility with a dedicated app.
- A variety of banking options, including cryptocurrencies.
- 24/7 customer support via live chat.
- Strong commitment to responsible gaming.
Cons
- Telephone support hours may be limited.
- VIP program is invitation-only, making it less accessible for casual players.
Conclusion
Spin Casino has become almost a must stop destination for players from Kenya. Despite the limited list of games and an offer with rather high requirements, it is worth visiting and trying this online casino.
